I went into programming and custom settings and was able to bring up all the sensor's and they had no ser #. I attempted to input the correct ser numbers and it would not bring up key board. I have all the ser numbers that we got prior. It's a 11 STI. I also attempted in service and also was able to pull up the channels but not input new values. I'm thinking this function might have been eliminated or not available with the new update.
Autel need to remove you syny aka shitty from this forum or it will be ruined by one asshole, Support please look into this issue, it is affecting the tools ability to progress.